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Archive for 'FAQ'

Ferry Tips For Travelling This Summer

With summer well and truly here now, at least in terms of the time of year if not the fantastic British weather (as always!), you’re probably planning a trip away. If you are heading to the Continent and want to go via ferry then it can be a really busy time of year. That can […]

Wednesday, August 6th, 2008

FAQ - Brochures…

Q: Can you send me a brochure?
A: No. UKferrytickets is an eCommerce website and we do not produce brochures for any of our products. All the information you are likely to need can be found on either our website or in our email newsletters.

Monday, April 21st, 2008

FAQ - Why Book…

Q: Why should I book with UKferrytickets?
A: UKferrytickets offer you the BEST ferry booking technology available today. Other ferry booking engines force you to choose a ‘carrier’ and ‘route’ BEFORE you can get a quotation, making it frustrating and time-consuming to find and compare the best fares. UKferrytickets uses sophisticated web technology to […]

Monday, April 21st, 2008

FAQ - Shopping Onboard…

Q: What shopping can I do onboard the ferry?
A: Onboard shopping facilities vary from carrier to carrier but most ferries stock beers, wines, spirits, confectionary, perfumes & gifts as well as newspapers, magazines and souvenirs. Eurotunnel has extensive shopping facilities within its terminal buildings and a small shop in each Flexiplus lounge next to the […]

Monday, April 21st, 2008

FAQ - Duty Free…

Q: What duty free shopping is available?
A: Duty Free shopping is available on all sailings to and from The Channel Islands.  On all other routes within the EU, ports and carriers tend to sell discounted wines, spirits, tobacco, confectionery and gifts in their shops but, even though they can often be very good value, they […]

Saturday, April 19th, 2008

FAQ - Disabled Facilities Onboard…

Q: What disabled facilities are provided onboard by the carrier?
A: This varies from carrier to carrier but most ferries are reasonably well equipped for disabled passengers.  Special services include:

Positioning your car close to doors and lifts on the car deck
Providing wheelchairs in the port, terminal building or onboard
Access to specially designed cabins onboard
Reserved seating area […]

Saturday, April 19th, 2008

FAQ - Wheelchair Assistance…

Q: How do I arrange wheelchair assistance?
A: All carriers are obliged to provide facilities for disabled travellers. If you require wheelchair assistance or if you are interested to know what special facilities and services are provided before you make your booking, please call the port and the carrier directly or visit their web sites.

Saturday, April 19th, 2008

FAQ - Wheelchairs Onboard…

Q: Do carriers provide wheelchairs onboard ship?
A: Yes. Most carriers can arrange wheelchairs onboard ship, subject to limited availability. Please contact the carrier directly for full information and to make a reservation.

Saturday, April 19th, 2008

FAQ - Disabled Cabins…

Q: Are there any cabins suitable for disabled passengers?
A: Yes. Disabled travellers or those with reduced mobility can request special cabins where the location and design are better suited for wheelchair access and any specific requirements should be specified at the time of booking. If in doubt, please contact the carrier for full information […]

Saturday, April 19th, 2008

FAQ - Conflicting Currencies…

Q: What does the error message ‘Payment in conflicting currencies’ mean?

A: This message means that you have selected routes that must be paid for in different currencies. Therefore to get a price you must do a separate quote for each route.
e.g. Dover-Calais (GBP) and Ancona-Patras (EUR) must be done as 2 separate single bookings.

Saturday, April 19th, 2008