Feedback Form

FAQ - Transfer Tickets…

Q: Can I transfer my ferry tickets to someone else?
A: Generally, this is not possible although carriers may consider transfering your booking to someone else in special cases or where the circumstances are extraordinary. Please call us if you need help.

Thursday, April 17th, 2008

FAQ - Transfer Vehicles…

Q: Can my ferry ticket be transfered to another vehicle? 
A: In most cases, yes. Amendment charges may apply and an additional fare may be applicable if the new vehicle dimensions are in a different fare category.

Thursday, April 17th, 2008

FAQ - Latest Amends…

Q: When is the latest time I can amend my booking?
A: Amendments can be made up to 24 hours before departure for most carriers, subject to availability and the terms and conditions of the ticket. Amendment fees will apply.

Thursday, April 17th, 2008

FAQ - Online Amends…

Q: Can I amend my booking online?
A: No. Amendments can only be made by calling us on the number provided on your booking confirmation.

Thursday, April 17th, 2008

FAQ - Amend Charges…

Q: What amendment charges apply?
A: Administration charges for amendments vary between carriers but average around £30/€37 for each change. If you make a material change to your departure dates, crossing times, route, passenger numbers or on-board accommodation, there may also be an additional charge equivalent to the difference in the public fare for the [...]

Thursday, April 17th, 2008

FAQ - Amends…

Q: Can I amend my booking?
A: Yes, subject to availability and the terms and conditions of the carrier which may specify that additional charges apply for each change to the booking. Some special fares specify at the time of booking that the ticket cannot be changed or amended at any time, in which [...]

Thursday, April 17th, 2008