A: No. Day Trip return tickets are sold by carriers at a special discounted price on the basis that both outward and return crossings are made on the same day. Carriers use a variety of means, including electronic tracking of any unused day ticket legs, to ensure that the special booking conditions attached to these discounted tickets are not abused. In all cases where any leg remains unused for any reason whatsoever, the carrier reserves the right to charge the customer for a full standard class single or return fare, as appropriate.

A: If you spot errors on your booking confirmation, you will need to call us as soon as possible to get them corrected. Please note that additional charges may be levied by most carriers for changes to booking dates, sailing times and on-board accommodation details once a booking confirmation has been issued.

A: In order to travel, you will need a booking reference to present to the check-in desk at the ferry port and this will be shown on your email booking confirmation. If you haven’t received a confirmation email at the end of the booking process, this may be due to problems with either the email address you entered or your email service provider.

A: All documents are sent by email. At the end of the booking process we will confirm your booking details and you will receive an emailed booking confirmation to take with you to the ferry port and show at the check-in desk.

A: The terms and conditions of booking vary depending on which route and carrier you book. In all cases, your contract is directly with the carrier concerned and their standard booking conditions apply. All search results contain a link to the specific terms and conditions that apply to each fare. We recommend that you check these links carefully before making your buying decision to make sure you are satisfied that the terms match your requirements.

A: We do not issue ferry tickets as they are not required. At the end of the booking process we will confirm your booking details and you will receive an emailed booking confirmation to take with you to the ferry port and show at the check-in desk.