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	<title>UK Ferry Tickets &#187; travel agent</title>
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		<title>Travel agencies fail to inspire</title>
		<link>http://www.ukferrytickets.co.uk/travel-agencies-fail-to-inspire/</link>
		<comments>http://www.ukferrytickets.co.uk/travel-agencies-fail-to-inspire/#comments</comments>
		<pubDate>Sun, 09 Dec 2007 15:28:45 +0000</pubDate>
		<dc:creator>jezskidmore</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[holiday discount]]></category>
		<category><![CDATA[travel agent]]></category>

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		<description><![CDATA[What makes you go into a shop? We all use the Internet frequently, but occasionally we have to stretch our legs and see what the high street has to offer. Maybe it&#8217;s an attractive shop window, the offer of a deal or something highly desirable on display. Personally, I&#8217;m put off by posters promising me [...]]]></description>
			<content:encoded><![CDATA[<p>What makes you go into a shop?</p>
<p>We all use the Internet frequently, but occasionally we have to stretch our legs and see what the high street has to offer.</p>
<p>Maybe it&rsquo;s an attractive shop window, the offer of a deal or something highly desirable on display.</p>
<p>Personally, I&rsquo;m put off by posters promising me a massive discount. It looks downmarket and, in any case, I distrust the claims.</p>
<p>Handwritten notes are also a big &lsquo;no-no&rsquo; in my book. I want a shop to look professional, not as though somebody has just got the stock off the back of a lorry and is hastily advertising it. And there is nothing worse than a sign full of spelling mistakes which has obviously been written by someone who had a lot of sick days when English was being taught at their school.</p>
<p>No surprise then that I don&rsquo;t often frequent travel agencies. In a recent survey, they&rsquo;ve been voted the worst on the high street for poor and illegible signage and posters.</p>
<p>They are, apparently, even worse than pubs and betting shops, according to a pre-Christmas poll of 1,000 adults.</p>
<p>Those quizzed feel the same way as me about handwritten notes; 63 per cent question the credibility of brands using them and 55 per cent have considered taking their custom elsewhere over a spelling mistake (good for them!).</p>
<p>Of course, this is nothing new. I remember being at a travel conference several years ago when an outsider made a speech condemning the way agents communicate on the high street.</p>
<p>January and February are the peak selling months for travel agents. Perhaps they need to find a printer pronto if they&rsquo;re going to make any headway in 2008.</p>
<p><span style="color: rgb(128, 128, 128);">Guest Article by </span><b><span style="color: rgb(128, 128, 128);">Jeremy Skidmore</span></b></p>
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		<title>Suggestions for travel agents, please</title>
		<link>http://www.ukferrytickets.co.uk/suggestions-for-travel-agents-please/</link>
		<comments>http://www.ukferrytickets.co.uk/suggestions-for-travel-agents-please/#comments</comments>
		<pubDate>Sat, 07 Jul 2007 11:49:15 +0000</pubDate>
		<dc:creator>jezskidmore</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[]]></category>
		<category><![CDATA[Holidays]]></category>
		<category><![CDATA[Thomson]]></category>
		<category><![CDATA[travel agent]]></category>

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		<description><![CDATA[So, you&#8217;re strolling down the high street, doing a bit of window shopping, and you decide to pop into your local travel agent &#8211; for a bottle of suncream or a new pair of designer jeans. It doesn&#8217;t seem very likely does it? That&#8217;s the latest idea to be doing the rounds and Thomson is [...]]]></description>
			<content:encoded><![CDATA[<p>So, you&rsquo;re strolling down the high street, doing a bit of window shopping, and you decide to pop into your local travel agent &ndash; for a bottle of suncream or a new pair of designer jeans.</p>
<p>It doesn&rsquo;t seem very likely does it?</p>
<p>That&rsquo;s the latest idea to be doing the rounds and Thomson is rumoured to be considering the move. The operator has got a problem, you see. Actually around 750 of them in the form of high street shops. Many are looking a little empty as more people book over the Internet. Open the door at some and you&rsquo;ll hear it creak and see the bales of straw blowing down the high street.</p>
<p>The company needs to find something to sell in these outlets. It has just started offering holiday homes for sale, which is one of the more sensible ideas I&rsquo;ve heard. You can&rsquo;t buy holiday homes elsewhere on the high street, most people would like a chat about such a big purchase and it&rsquo;s a natural extension for an outlet which still, sometimes, sells holidays.</p>
<p>Thomson had a flurry of interest when it launched the scheme &ndash; over 100 enquiries on the first day &#8211; but there isn&rsquo;t enough business to sustain so many shops. Contrary to the hype, only a tiny fraction of people can afford to buy a holiday home abroad.</p>
<p>So the shops need to be selling something else. But suncream and clothes &ndash; surely they&rsquo;re having a laugh. Yes, suncream is a natural extension of a holiday sale, but why would I go to a travel agent for a bottle when I can buy it cheaper in the supermarket (or order it on the Internet) when I do my weekly shop?</p>
<p>Meanwhile, there are dozens of other, better outlets for selling clothes. For a start, there simply isn&rsquo;t the space in most travel agents to retail trousers and shirts. Agencies would end up looking like charity shops with just a couple of racks of clothes to choose from.</p>
<p>And can you imagine buying Thomson designer jeans? Sounds all a bit naff, doesn&rsquo;t it?</p>
<p>I reckon it&rsquo;s back to the drawing board for those clever people in the Thomson marketing department, but I&rsquo;ve been wrong before. Perhaps you can help them out. </p>
<p>What do you think travel agencies could sell in the future? </p>
<p>&nbsp;</p>
<p><span style="color: rgb(128, 128, 128);"><span style="font-size: small;"><span style="font-family: Verdana;">Guest Article by </span><b><span style="font-family: Verdana;">Jeremy Skidmore</span></b></span></span></p>
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